FAQ
FAQs
FREQUENTLY ASKED QUESTIONS
We're here to help! Find answers to common questions about our ice creams, orders, and services.
There is no major upfront investment required. However, we require a ₹10,000 PDC (Post-Dated Cheque) as a security commitment.
100% advance payment is required before dispatch. We currently operate on a no-credit policy.
At present, we do not provide deep freezers, after few months of good performance there is a freezer policy under which freezer is provided.
2-3 deep freezers (minimum) for proper handling of frozen products to maintain quality
Small quantity: Delivered in thermocol boxes with dry ice through public transport having a life of 6-8 hours before melting.
For bulk orders: Up to 1-ton orders can be delivered via tempo transport
Minimum 10 Retailers; Should go upto 50 retail outlets
Sales support in bulk sales, CD. Suitable marketing support in terms pf marketing staff visit to retail outlets, boards poster social media ads etc. will be provided
Yes, few samples will be dispatched for market feedback at FOC, provided after an initial meeting and discussion.
All claims must be reported immediately in the prescribed format.
After inspection, they are settled within 72 hours.
